Course Overview: Thriving Through Change with ADKAR
This course is designed for all staff who are championing change, supporting their teams, and helping their organisations thrive. Whether you're leading transformation or contributing to it, this module lays a strong foundation for sustaining meaningful, long-term change. In primary and community care, organisational sustainability depends on structured, ongoing efforts to improve quality, reduce waste, and respond to the evolving needs of patients and whānau.
In just 20 minutes, this module helps staff in settings like general practice understand and apply ADKAR as a simple, practical tool for managing and embedding positive change that benefits patients, whānau, and the health workforce.
By the end of this module, learners will be able to:
- Recognise that change isn’t just about systems, it impacts relationships, workflows, and culture.
- Understand the ADKAR approach in the context of primary and community care.
- Identify opportunities to adapt and support new ways of working in your organisation.
- Recognise the risks of skipping or under-delivering any stage of the ADKAR model.
Since 2018, Collaborative Aotearoa has proudly adapted the ADKAR framework to support primary care transformation, helping practices implement models such as Pou Ora Pillars of Health, Health Care Home (HCH), Hikitia, and Neighbourhood Healthcare Home (NHH). We're excited to now offer this as an eLearning module to help teams thrive through change.
