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Digital Health

Effective Telehealth Consultations: Preparing for Patient-Centered Care (008)


Description

Gain access to essential information and resources to effectively prepare for and conduct culturally sensitive, patient-centered telehealth consultations.

This is covered through 3 modules and a post learning exercise:

Introduction to Telehealth – In this brief 5-minute module, you'll receive an overview of telehealth, exploring its benefits for both healthcare providers and patients, as well as understanding when a telehealth consultation is or isn’t appropriate.

Preparing for Telehealth – This 30-minute module focuses on exploring personal biases and assumptions that may affect telehealth consultations. You'll also identify your telehealth patient base, learn how to set up for success, and discover strategies to help patients get ready for telehealth interactions.

The Telehealth Consultation – In this 30-minute module, you will learn the steps to prepare for, conduct, and effectively close a telehealth consultation.

Post Learning Reflection - approximately will take 10 minutes to complete and will help reinforce what you have already learned about Telehealth and make sure you are ready to begin your telehealth journey.

Content
  • Introduction to Telehealth
  • Getting ready for Telehealth
  • The Telehealth Consultation
  • Post Learning Assessment
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever